Privacy
ScribeCo is built to handle protected health information responsibly. This summary describes, in plain terms, how data moves through the platform.
What we process
ScribeCo processes the audio, transcripts, and clinical notes a practice captures through the platform, along with the account information of the clinicians and staff who use it. Patient information is processed on behalf of the practice as a business associate.
How data is protected
Data is encrypted in transit and at rest. Recordings, transcripts, and notes are access-controlled, and every view, edit, and signature is written to a tamper-evident audit trail.
Business Associate Agreement
A Business Associate Agreement is available for every customer. Protected health information is used only to provide the service and is never sold.
Your controls
Practices control retention, export, and deletion of their data. Contact your administrator to exercise these controls or to request a copy of the current policy.